|
|
|
|
Frequently Asked Questions
Is shipping my pet by air safe ... ?Shipping a healthy pet by air is as safe as your taking your next flight out to a beautiful vacation spot. Our staff takes great pride in our 30 years of experience and our relationship with our air carriers and barring any unforeseen pet illness, air travel is very safe. Back to TopShould my veterinarian tranquilize my pet ... ?AARK Air will not accept tranquilized pets for shipping. It has been medically proven that tranquilized pets have proven to be the leading cause of injury, illness or death during pet shipments. Due to this risk several airlines have also adopted this policy. If you or your veterinarian have any questions or concerns regarding this policy please do not hesitate to contact us. Back to TopWho will pickup and deliver my pet ...?Our travel consultants will make arrangements with you or your moving company to have your pet picked up at your requested location and delivered to your requested destination by either AARK Air or one of our network of Pet Shippers worldwide. Back to TopWill the weather effect the transport of my pet ... ?The Animal Welfare Act defines temperature restrictions for both heat and cold, in which all pet shippers and air carriers must abide by. Some flights will be restricted when the temperature is at one extreme (-20) or the other (+85); occasionally whole airports will have an embargo prohibiting the shipment of all animals. If your pet's flight is delayed or cancelled the air carrier will notify us immediately. We will then provide your animal with boarding until the next available flight. Back to TopWhat size kennel will I need ... ?FLIGHT KENNELS AND REQUIREMENTS Back to TopWho will walk, feed and water my pet ... ?AARK Air's staff or one of its network pet shippers will provide your pet/s with all the necessary accommodations to keep your pet/s happy, healthy and safe. Back to TopWhy should I use you instead of doing this myself ... ?[This question is presented to us frequently and our reply is always "What would you do if"? 1. There were problems with your paperwork, 2. The flight was cancelled, 3. There was a delay in customs clearance, 4. Your pet was denied entry into the destination country and had to be returned, 5. Your kennel was the wrong size, etc...... AARK Air will be your pet's personal agent making sure that these situations do not occur and if they do they will be taken care of immediately causing no stress to your pet and no inconvenience to you.] Back to Top
|
